Customer Service & Project Coordinator - Bali, Indonesia

Join Anradus as a Customer Service & Project Coordinator in the vibrant heart of Bali! This dynamic role offers the perfect blend of customer engagement and project management, allowing you to thrive in a fast-paced, international environment. You’ll serve as the primary point of contact for our clients, ensuring their needs are met with exceptional service and attention to detail. In addition, you’ll coordinate and manage various projects, ensuring they are executed smoothly and on time. This role is ideal for someone who enjoys a mix of customer service and project management, with a passion for creating memorable experiences.

Anradus is a leading company in Bali, known for its innovative approach and commitment to excellence. With a team of dedicated professionals, we strive to deliver exceptional service and create unforgettable experiences for our clients. Our office in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung provides a vibrant and inspiring work environment.

As a Customer Service & Project Coordinator, you’ll be responsible for handling customer inquiries, resolving issues, and ensuring client satisfaction. You’ll also manage and coordinate various projects, working closely with our team to ensure successful outcomes. This role offers the opportunity to grow and develop within a supportive and collaborative team.

📋 Tanggung Jawab Pekerjaan

• Provide exceptional customer service by handling inquiries, resolving issues, and ensuring client satisfaction.
• Coordinate and manage various projects, ensuring they are executed smoothly and on time.
• Work closely with the team to ensure successful project outcomes and client satisfaction.
• Use CRM software such as Salesforce or HubSpot to manage customer interactions and project details.
• Collaborate with cross-functional teams to ensure seamless project execution.
• Monitor project progress and provide regular updates to stakeholders.
• Stay up-to-date with industry trends and best practices in customer service and project management.
• Ensure all projects are delivered on time, within budget, and to the required quality standards.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum of 3 years of experience in customer service and project coordination.
• Proven experience in managing multiple projects simultaneously.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Proficiency in English, both written and spoken.
• Familiarity with CRM software such as Salesforce or HubSpot.
• Ability to work well under pressure and meet tight deadlines.

🛠️ Keahlian

Lowongan Terkait